FAQ

Sending messages to IPN pagers is easy and can be done in a variety of ways.

Security and Assurance

IPN supports the most secure and reliable messaging protocols available to the paging industry. SNPP, WCTP, TAP, and our website (www.ipnpaging.com) offer reliable connections to IPN when you need to send messages to members of your organization or clients. These four methods allow you to receive back a confirmation that IPN has received your message. In addition to the reliable connection, WCTP, TAP, and our website (using SSL), operate using security measures to protect your sensitive messages.

Paging with Ease

With protocols available like, Email, SMS (texting), and our website www.ipnpaging.com, sending messages is readily available. You don't need a software application on your desktop or laptop to launch messages to colleagues. You can send message from any Email client, browser, or cell phone.

Prevalent

By supporting industry standard protocols, messaging from most software applications is easily done by utilizing SNPP, Email, TAP, or WCTP.

FAQ's:

• How do a send a message through Email?
• Can I send an Email to a numeric pager?
• How many characters can I send in a message using Email?
• What happens to my attachments when I send an Email message?
• What is SNPP?
• How do I send a page via SNPP?
• How many characters can I send in a message using SNPP or WCTP?
• What is WCTP?
• How do I send a page via WCTP?
• Can I send a SMS or Text message to my pager?
• What is TAP paging?
• How do I send a TAP page?
• What is the baud rate for TAP?
• How do I send a page from your website?
• Can I port my pager number?
• How many messages can I save in my Voice Mail?
• How long do you save my voicemails?
• How long is the greeting for my Voice Mail?
• How do I record my Voice Mail greeting?
• Can I have my Voice Mail messages emailed to me?
• Can I have my Voice Mail messages transcribed?

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Email (SMTP) Paging:

How do I send a message through Email?

You can send an email to your IPN pager buy using the 10-digit pager number @ipnpaging.com (ex. 2195551212@ipnpaging.com).

Can I send an Email to a numeric pager?

Yes, you can send an Email to a numeric pager, but please keep in mind you can only send numeric characters. No alpha and no special characters.

How many characters can I send in a message using Email?

It's a total of 240 characters. The first 8 are for the sender's email addressing, 20 for the subject line, two | to separate the sender, subject, and body of the email, and finally the remaining 210 for the body of the email.

What happens to my attachments when I send an Email message?

Attachments that are sent with Emails to pagers will be dropped. There is no retrieval for the attachments.

SNPP (Simple Network Paging Protocol):

What is SNPP?

SNPP is a paging protocol that utilizes the internet to directly access IPN's servers and send messages.

How do I send a page via SNPP?

Many software applications support SNPP, but you can also telnet to our host address ipnpaging.com on port 444. Send a message by using the pager's 10-digit number.

How many characters can I send in a message using SNPP or WCTP?

240

WCTP (Wireless Communication Transfer Protocol):

What is WCTP?

WCTP is a secured method of sending messages over the internet.

How do I send a page via WCTP?

For software applications, the host address is ipnpaging.com/wctp, using port 80 or port 443 (https) for secure messaging.

SMS (Short Message Service) or Texting:

Can I send a SMS or Text message to my pager?

SMS service is available to some of our numbers. To find out if your pager number is capable of using this service, please call our Customer Service department at (800) 463-4262.

TAP (Telocator Alphanumeric Protocol):

What is TAP paging?

TAP paging utilizes a modem and plain old telephone line to send alphanumeric messages.

How do I send a TAP page?

Because we have so many local exchanges available, you will need to call into our Customer Service department at (800) 463-4262 to get your local modem number.

What is the baud rate for TAP?

2400

Website:

How do I send a message from your website?

Go to www.ipnpaging.com. Enter the 10-digit pager number and up to 240-character message in the correlating boxes and click on send.

Local Number Portability:

Can I port my pager number?

NO. Currently Paging Numbers cannot be ported to a different Paging Carrier. For additional information regarding number portability, please visit www.fcc.gov/cgb/NumberPortability.

Voice Mail:

How many messages can I save in my Voice Mail?

This is dependent on the package you have. Please call our Customer Service department at (800) 463-4262 for confirmation.

How long do you save my voice mails?

This is dependent on the package you have. Please call our Customer Service department at (800) 463-4262 for confirmation.

How long is the greeting for my Voice Mail?

This is dependent on the package you have. Please call our Customer Service department at (800) 463-4262 for confirmation.

How do I record my Voice Mail greeting?

This is dependent on the package you have. Please call our Customer Service department at (800) 463-4262 for the information.

Can I have my voice mail messages emailed to me?

This feature is available for most of our pager numbers. Please call our Customer Service department at (800) 463-4262 for additional information.

Can I have my voice mail messages transcribed?

This feature is available for most of our pager numbers, and the message sent to your pager as an alpha page. Please call our Customer Service department at (800) 463-4262 for additional information.